CSMs can help you in your initial training on the platform and throughout your entire use of Livestorm. They are well aware of your needs, KPIs and organizational structure to guide you on optimizing your event strategy. They can offer assistance on the day of your events and also give you useful feedback.
Livestorm Learning Your Complete Training Platform
Discover Livestorm Learning: your online e-learning platform to get started with the Livestorm product and learn about best practices.
The program at a glance
Take on a step-by-step journey: navigate through the platform and create successful events. Ready to start?
Module 1
Getting started with Livestorm
Learn how to define clear KPIs, calculate ROI, and build a winning video engagement strategy.
Duration: 7min
Watch the trainingModule 2
Master Livestorm Features & Settings
Master every feature of the Livestorm platform. Navigate essential settings, customize your workspace.
Duration: 28min
Watch the trainingModule 3
Livestorm Technical Best Practices
Master technical requirements, optimize your setup and deliver professional video experiences.
Duration: 15min
Watch the trainingModule 4
Advanced Event Setup Tips & Tricks
Ready to level up? Discover pro tips, hidden features, and advanced configuration strategies.
Duration: 15 min
Watch the trainingCertification process
1. Complete all modules
Watch the training videos and answer the quick knowledge checks to finish every lesson in the module.
2. Pass the certification exam
Take the final test and complete all exercises to validate your skills and earn your official certification.
3. Get and share your certificate
Download your Livestorm certificate and share it on LinkedIn to showcase your expertise to your network.
Run your event with confidence
Expert hours give you on-demand access to proven event specialists.
Discover our expertsExplore Livestorm Resources
Discover our community, learning platform and help center to maximize your event experience
Work smarter, not harder Webinar Toolbox
Smart, time-saving tools to boost engagement and ROI. Optimize your webinars and video conferences with our free online tools.
Explore the ToolboxFrequently Asked Questions
What are the benefits of having a dedicated Customer Success Manager (CSM)?
How can I reach out Livestorm support?
You can reach out to our support team in two ways:
- Live Chat: You can start a chat directly from your Livestorm dashboard in English, French and Spanish. Support office hours are: 10:00am - 2:00am CET / 1:00 am - 5:00pm PT, Monday to Friday.
- Email: For all support inquiries, send us an email at help@livestorm.co. For VIP customers, a dedicated email address is provided during the onboarding.
Do you have any resources to help me with my webinar strategy?
Off course! You can find some ressources below, in our website but also in our blog. If you choose to have a dedicated CSM, he/she will be able to offer a tailored assistance and provide you with useful additional ressources.